Unfortunate news. Please read and pass on.
Advise if we can promote a speedy return to the national discount e28/vintage BMW business to your management. If public support for such an investment can help to make it a reality, then let us know who to write or call. Many of us have come to value not only your service but the prompt and accurate access to vintage BMW OEM parts (MicahO ^)
The website approach is well conceived. We've come to rely on you personally, Brian, but the rest of the staff there could be nearly as helpful with your training/coaching. We (purchasers) could cut out a lot of your personal handling time by being able to link to an order desk on-line, allowing you and the staff more time there at the counter or in the packaging room filling orders.
Thanks for all you've done for the Mye28.com members and for my e28s!
The website approach is well conceived. We've come to rely on you personally, Brian, but the rest of the staff there could be nearly as helpful with your training/coaching. We (purchasers) could cut out a lot of your personal handling time by being able to link to an order desk on-line, allowing you and the staff more time there at the counter or in the packaging room filling orders.
Thanks for all you've done for the Mye28.com members and for my e28s!
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Brian
Thanks Very Much for the personalized service and discount on the orders I placed with you. I hope your management recognized what I perceive to be a positive contribution to the bottom line you efforts provided.....
I also hope they reconsider this decision.....I appreciated the opportunity.
Ray
Thanks Very Much for the personalized service and discount on the orders I placed with you. I hope your management recognized what I perceive to be a positive contribution to the bottom line you efforts provided.....
I also hope they reconsider this decision.....I appreciated the opportunity.
Ray
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Brian,
Always a pleasure to deal with you at the Parts Department of BMW of CHA. I suspect you'll be back, hopefully sooner than you think and with that shiny new website you were mentioning. I'm only sorry I didn't get my last order in before this news. Hang in there buddy. We appreciate all your efforts to keep our cars rolling. There's nothing quite like the warm glow of new parts from the Parts Department. Always a welcome site...
Tim
Always a pleasure to deal with you at the Parts Department of BMW of CHA. I suspect you'll be back, hopefully sooner than you think and with that shiny new website you were mentioning. I'm only sorry I didn't get my last order in before this news. Hang in there buddy. We appreciate all your efforts to keep our cars rolling. There's nothing quite like the warm glow of new parts from the Parts Department. Always a welcome site...
Tim
stuartinmn wrote:Quoted from another thread:
Chattanooga BMW has also been advertising in the back of the Roundel. I'm wondering if the other dealers are going to continue their programs or discontinue them...maybe the corporate guys don't want all these dealers selling outside their territories. Just thinkin'.rmiddendorf wrote:In the back of Roundel there are ads for Circle BMW, Cain BMW, and Hendrick Motors.
you say this as if the corporate guys actually think.
For example....
I needed some teeny light bulbs for my e36 obc, local dealer wants almost 12 dollars each,(plus tax!) I needed 4. Was going to be over 50 bucks.
Instead, I ordered from Pelican in Cali-freaking-fornia, for 2 and change each, and a couple bucks for shipping.
It makes no sense that insead of my driving a couple of minutes down the road, the little bulbs have to travel from germany across the atlantic, then all they way across the continent twice to make it back to me.
The local dealer parts guys says "oh but Canadians parts are traded vs the Euro, and the Americans have US dollar pricing" Who fed him that line?
If Brian would have shipped to Canada, (which was not an option for him - I accept that) it would have been even cheaper.
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Damnit! That reallllly sucks considering I was just about to put in a huuuge order for all my synchros and roller bearings and needle cages for my transmission. I imagine it was going to be expensive even with the discount, now I'm just gonna get raped on the price for these parts
It was great while it lasted Brian, and I really do appreciate all the hard work you've done to help this community keep their passion alive on a budget. I have a feeling they'll come around and start it back up. And when you do, you'd better be ready, gonna my moneys gonna be burnin' a hole in my wallet.
It was great while it lasted Brian, and I really do appreciate all the hard work you've done to help this community keep their passion alive on a budget. I have a feeling they'll come around and start it back up. And when you do, you'd better be ready, gonna my moneys gonna be burnin' a hole in my wallet.
Brian,
Not sure how I missed this topic and terrible news until now, but I want to thank you for the great service you provided the Mye28 community.
I've been buying parts from you and your dealership for going on 10 years (with another little mgmt break of service somewhere in the middle as I recall)... I hope this shortsighted decision by management at BMW of Chattanooga will also be quickly reversed at some point.
Would it be of any help to forward the link of this thread to some of the key principles at BMW of Chattanooga?? Perhaps they need to see how valuable it has been, how much you have helped, and that it a lot of business? I'd be glad to send an email, but I wouldn't want it to cause a problem for you... if they were to think that you pushed the issue?? Please let me/us know if there is anything we can do to help bring this service back? Thanks again.
-RoyW
Not sure how I missed this topic and terrible news until now, but I want to thank you for the great service you provided the Mye28 community.
I've been buying parts from you and your dealership for going on 10 years (with another little mgmt break of service somewhere in the middle as I recall)... I hope this shortsighted decision by management at BMW of Chattanooga will also be quickly reversed at some point.
Would it be of any help to forward the link of this thread to some of the key principles at BMW of Chattanooga?? Perhaps they need to see how valuable it has been, how much you have helped, and that it a lot of business? I'd be glad to send an email, but I wouldn't want it to cause a problem for you... if they were to think that you pushed the issue?? Please let me/us know if there is anything we can do to help bring this service back? Thanks again.
-RoyW
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Oh god I hope you're not just teasing us.Brian in TN wrote:Word on the street is that the automated quoting and ordering website is just around the corner.
Do you happen to know if you'll have an account to track everything and save your car, or will it be like an order form that you fill out everytime you place an order?? Either way it will be awesome. I can't wait.
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Dunno yet. Waiting for for my admin rights and password to test run it.Mr.ProjectCar535 wrote: Oh god I hope you're not just teasing us.
Do you happen to know if you'll have an account to track everything and save your car, or will it be like an order form that you fill out everytime you place an order?? Either way it will be awesome. I can't wait.
Heres a tasty morsel..... ETK on the same site for you to use.
Something similiar to this?Brian in TN wrote:Dunno yet. Waiting for for my admin rights and password to test run it.Mr.ProjectCar535 wrote: Oh god I hope you're not just teasing us.
Do you happen to know if you'll have an account to track everything and save your car, or will it be like an order form that you fill out everytime you place an order?? Either way it will be awesome. I can't wait.
Heres a tasty morsel..... ETK on the same site for you to use.
http://www.tousleyfordparts.com/partloc ... atalogid=0
(I also own a Ford Focus)
It's a TradeMotion based system like most of the other dealer parts sites. I only wish with the system showed part numbers. Maybe that's configurable.
Either way what I'm hearing is good news. Moar bananas.
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