Will not let me change my email

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Zach716
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Joined: Sep 02, 2009 3:48 PM
Location: Winston-Salem, NC
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Will not let me change my email

Post by Zach716 »

when i go to change my email address and click "submit" it says "the current password does not match what is stored in our database" but i didnt change it. so... if one of you guys could kindly change my email to zachcarpenter3@yahoo.com that would be awesome. thanks!
Jeremy
Beamter
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Joined: Feb 12, 2006 12:00 PM
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Post by Jeremy »

You must confirm your current password if you wish to change it or alter your e-mail address
You have to enter your current password into the proper field in order to change your e-mail address. Then you will have to re-activate your account via the activation link that will be sent to the e-mail address you provided.

Jeremy
misha
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Re: Will not let me change my email

Post by misha »

Zach716 wrote:when i go to change my email address and click "submit" it says "the current password does not match what is stored in our database" but i didnt change it. so... if one of you guys could kindly change my email to zachcarpenter3@yahoo.com that would be awesome. thanks!

I have the same problem. I know that the password that I type in is correct, but it never takes. Can one of the beamters help us out with this problem.
Justin_FL
MyE28 IT Guru
MyE28 IT Guru
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Post by Justin_FL »

Make sure you only put your current password once, in the field below the email address. Leave the last two blank, as those are only for changing the account password. I suspect this might be the problem.

Also make sure you input a correct email address as you will otherwise be locked out of your account by supplying an invalid one.
Zach716
Posts: 1376
Joined: Sep 02, 2009 3:48 PM
Location: Winston-Salem, NC
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Post by Zach716 »

fixed, thanks for the quick response, NOT!
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